Payment Policy

Effective Date: 16 January 2026

These Billing Terms and Conditions explain how Zipoi handles pricing, payments, and billing for purchases made through our online store. By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

To ensure a secure and convenient checkout experience, Zipoi accepts the following payment methods:

  • American Express (Amex)

  • Apple Pay

  • Google Pay

  • Klarna

  • Maestro

  • Mastercard

  • Visa

All payments are processed in British Pounds (GBP).

2. Payment Processing

  • Payment must be completed successfully at the time of purchase.

  • Orders will not be prepared or shipped until payment has cleared.

  • If a payment is declined or unsuccessful, the order will not be confirmed or processed.

3. Pricing & Currency

  • All prices are displayed in GBP (£).

  • Prices may be changed at any time without prior notice.

4. Secure Transactions

We use SSL encryption and trusted payment gateways to protect your information during checkout.

Zipoi does not store credit card numbers or payment credentials on its servers.

5. Refunds & Chargebacks

  • Refunds are issued in accordance with our Refund & Return Policy.

  • If you experience any issues with your order or payment, please contact our support team so we can resolve the matter promptly.

6. Fraud Prevention

  • Zipoi reserves the right to cancel or place on hold any order suspected of fraudulent or unauthorized activity.

  • Additional identity verification may be required for high-value or unusual transactions.

  • Suspicious behavior may result in order cancellation or account restrictions.

Store Name: Zipoi

Address: 20 Colchester Street, Coventry, CV1 5NZ, United Kingdom

Email: support@zipoi.com

Phone: +447375641166

Customer service hours: Monday to Friday: 9:00am to 5:00pm (GMT)

We do our best to reply to your email within 1-2 business days