Terms of service
Effective Date: 16 January 2026
This Terms of Service agreement governs access to and use of the Zipoi website, products, and related services. By visiting www.zipoi.com, placing an order, or using any part of our Services, you agree to be bound by the terms below.
1. Overview
This website is operated by Zipoi. Throughout these Terms, “we,” “us,” and “our” refer to Zipoi. By accessing our website or purchasing products, you agree to comply with these Terms and referenced policies.
If you do not agree with these Terms, you must not use our website or Services.
2. Online Store Terms
You confirm you are at least 18 years old and not under the age of 16. Our Services are not intended for children, and we do not knowingly collect personal data from individuals under 16.
You must not use our products or Services for unlawful purposes or in violation of UK law. Breaches may result in immediate termination.
3. General Conditions
We reserve the right to refuse service to anyone at any time. Non-payment content may be transmitted unencrypted; payment details are always encrypted.
4. Accuracy, Completeness & Timeliness of Information
We aim to keep information accurate and current but do not guarantee completeness or error-free content. Information is provided for general guidance only
5. Modifications to the Service & Pricing
Prices may change prior to order confirmation. Once an order is placed, the price will not change.
6. Products & Services
Some products may be online-only or limited in quantity. All purchases are subject to our Refund & Return Policy. We may limit or discontinue products at any time.
7. Billing & Account Information
We may refuse or cancel orders where information is inaccurate or suspicious. You agree to provide complete and current billing details.
Order Cancellation
You may request cancellation within 24 hours if the order has not been dispatched. Orders placed before 2:00 PM (GMT) may process the same business day. Dispatched orders must follow our Refund & Return Policy.Cancellation requests are subject to order processing status. Orders that enter fulfillment or dispatch before cancellation confirmation cannot be cancelled and must follow our Refund & Return Policy.
8. Optional Tools
Third-party tools are provided “as available” without warranties. Use is at your own risk.
9. Third-Party Links
We are not responsible for third-party websites linked from our site.
10. User Comments & Submissions
You grant Zipoi the right to use submitted content. Content must not be unlawful, misleading, or harmful. We may remove content at our discretion.
Intellectual Property Rights
All content on www.zipoi.com is owned by Zipoi or licensors and protected by law. Reproduction without permission is prohibited.
11. Personal Information
Personal information is governed by our Privacy Policy.
12. Errors, Inaccuracies & Omissions
We may correct errors relating to product details, pricing, or availability without notice.
13. Prohibited Uses
You must not:
- Violate UK laws or regulations
- Infringe intellectual property rights
- Transmit malware or harmful code
- Collect personal data without consent
- Engage in fraudulent or harmful conduct
- Interfere with site security features
Violations may result in termination of Service access.
14. Disclaimer of Warranties & Limitation of Liability
Use of the Service is at your own risk. To the fullest extent permitted by UK law, Zipoi is not liable for indirect or consequential damages.
15. Indemnification
You agree to indemnify Zipoi against claims arising from misuse of the Service or breach of these Terms.
16. Severability
If any provision is unenforceable, the remaining Terms remain valid.
17. Termination
These Terms remain effective unless terminated. Zipoi may terminate access immediately for violations.
18. Entire Agreement
These Terms constitute the full agreement between you and Zipoi regarding the Service.
19. Governing Law
These Terms are governed by the laws of England and Wales.
20. Changes to Terms
Continued use of the website constitutes acceptance of updated Terms.
21. Contact Information
For questions, contact us:
Store Name: Zipoi
Address: 20 Colchester Street, Coventry, CV1 5NZ, United Kingdom
Email: support@zipoi.com
Phone: +447375641166
Customer service hours: Monday–Friday, 9:00am–5:00pm (GMT)
We do our best to reply to your email within 1-2 business days